🔒 Data & Privacy

Hijabee Privacy Policy

At Hijabee, your personal data is handled with the same care we put into every game on our platform. This policy explains exactly what we collect, why we collect it, how we use it, and what rights you have over your own information.

Last updated: January 2025

Six Pillars of Hijabee's Privacy Commitment

Before diving into the full policy, here's a plain-language summary of how Hijabee treats your personal data.

Minimal Data Collection

Hijabee only collects the data that is genuinely necessary to operate your account, process payments, and keep the platform secure. We don't collect data for the sake of it.

Encrypted & Secure Storage

All personal data stored by Hijabee is encrypted at rest and in transit using industry-standard TLS and AES-256 encryption. Your data is never stored in plain text.

No Data Selling

Hijabee does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. Your information stays within the Hijabee ecosystem.

Your Rights, Always Respected

You have the right to access, correct, or delete your data at any time. Hijabee processes all data rights requests within five business days, no questions asked.

Transparent Cookie Use

Hijabee uses cookies only for essential platform functionality and optional analytics. You can manage your cookie preferences at any time through your browser settings.

Breach Notification

In the unlikely event of a data breach affecting your personal information, Hijabee will notify you within 72 hours of becoming aware of the incident, as required by best practice.


01 Who We Are

Hijabee is an online casino and gaming platform operating at hijabee.live, offering live casino games, fishing games, racing, dice, and a VIP rewards program to players in Bangladesh and other permitted regions. When this Privacy Policy refers to "Hijabee", "we", "us", or "our", it means the Hijabee platform and the team responsible for operating it.

Hijabee acts as the data controller for all personal information collected through the hijabee.live website, the Hijabee mobile app, and any related communication channels including live chat and email support. As data controller, Hijabee determines the purposes and means of processing your personal data and is responsible for ensuring that processing is carried out lawfully and transparently.

Questions about your data? Contact Hijabee's support team at [email protected] — we respond to all data-related queries within two business days.

02 Data We Collect

Hijabee collects personal data in three ways: information you provide directly when registering or using the platform, information generated automatically through your use of the platform, and information received from third-party payment and verification providers. Here is a breakdown of each category:

Category Examples How Collected
Identity Data Full name, date of birth, national ID number Provided by you during registration or KYC verification
Contact Data Mobile number, email address Provided by you during registration
Financial Data bKash / Nagad / Rocket account number, transaction history Provided by you when making deposits or withdrawals
Technical Data IP address, device type, browser, operating system Collected automatically when you access hijabee.live
Usage Data Games played, bet amounts, session duration, login times Collected automatically through platform activity logs
Communications Data Live chat transcripts, support emails, feedback submissions Collected when you contact Hijabee support

Hijabee does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required for responsible gaming purposes (for example, if you request self-exclusion and provide context about a health condition). In such cases, the data is handled with additional care and used only for the stated purpose.

03 How We Use Your Data

Hijabee uses your personal data only for legitimate, clearly defined purposes. We do not use your data in ways that are incompatible with the reason it was originally collected. The primary purposes for which Hijabee processes personal data are:

  • Account management: Creating and maintaining your Hijabee account, verifying your identity, and keeping your account details up to date.
  • Payment processing: Facilitating deposits and withdrawals via bKash, Nagad, and Rocket, and maintaining accurate transaction records.
  • Platform security: Detecting and preventing fraud, money laundering, multi-accounting, and other prohibited activities on the Hijabee platform.
  • Customer support: Responding to your queries, resolving disputes, and improving the quality of Hijabee's support services.
  • Legal compliance: Meeting our obligations under applicable laws, including anti-money laundering (AML) and know-your-customer (KYC) requirements.
  • Responsible gaming: Monitoring gameplay patterns to identify potential problem gambling behaviour and offering appropriate support tools.
  • Platform improvement: Analysing aggregated, anonymised usage data to improve game performance, navigation, and the overall Hijabee experience.
  • Marketing communications: Sending you promotional offers, bonus notifications, and platform updates — but only if you have opted in to receive them. You can opt out at any time.
Marketing opt-out: If you no longer want to receive promotional emails or SMS messages from Hijabee, simply contact support or update your communication preferences in your account settings.

04 Legal Basis for Processing

Hijabee processes your personal data on one or more of the following legal bases, depending on the specific purpose of the processing:

  • Contractual necessity: Processing that is required to fulfil our contract with you — for example, processing your deposit so you can play, or verifying your identity before a withdrawal.
  • Legal obligation: Processing required to comply with applicable laws, such as retaining transaction records for AML compliance or responding to lawful requests from regulatory authorities.
  • Legitimate interests: Processing carried out for Hijabee's legitimate business interests, such as fraud prevention, platform security, and improving our services — provided these interests are not overridden by your rights.
  • Consent: Processing based on your explicit consent, such as sending you marketing communications. You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

05 Data Sharing & Third Parties

Hijabee does not sell your personal data. We share your data only in the limited circumstances described below, and only with parties who are contractually required to handle it securely and in accordance with this Privacy Policy:

  • Payment processors: bKash, Nagad, and Rocket receive the financial data necessary to process your transactions. These providers operate under their own privacy policies and security standards.
  • Identity verification providers: Third-party KYC services may receive your identity documents and personal details to verify your age and identity as required by our compliance obligations.
  • IT and hosting providers: Hijabee's platform infrastructure is supported by third-party hosting and cloud service providers who process data on our behalf under strict data processing agreements.
  • Regulatory and legal authorities: Hijabee may disclose personal data to law enforcement, regulatory bodies, or courts when required to do so by law or in response to a valid legal request.
  • Fraud prevention services: Anonymised or pseudonymised data may be shared with fraud detection services to identify and prevent suspicious activity across the platform.
No data selling, ever. Hijabee has never sold player data and never will. Any third party that receives your data is bound by a strict data processing agreement that limits how they can use it.

06 Cookies & Tracking

Hijabee uses cookies and similar tracking technologies on hijabee.live to ensure the platform functions correctly and to understand how players use the site. Cookies are small text files stored on your device when you visit a website. They do not contain executable code and cannot access other files on your device.

Hijabee uses the following types of cookies:

  • Essential cookies: Required for the platform to function. These include session cookies that keep you logged in during a gaming session and security cookies that protect against cross-site request forgery. These cannot be disabled without breaking core platform functionality.
  • Analytics cookies: Used to collect anonymised data about how players navigate hijabee.live — which pages are visited most, how long sessions last, and where players encounter issues. This data helps Hijabee improve the platform. Analytics cookies are optional.
  • Preference cookies: Store your platform preferences such as language settings and notification preferences so you don't have to re-enter them each visit.

You can manage or disable non-essential cookies through your browser settings at any time. Note that disabling essential cookies may prevent you from logging in or using certain platform features. Hijabee does not use third-party advertising cookies or cross-site tracking technologies.

07 Data Retention

Hijabee retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following retention periods apply:

Data Type Retention Period Reason
Account & identity data Duration of account + 5 years AML compliance and legal obligations
Transaction records 7 years from transaction date Financial record-keeping requirements
Support communications 3 years from last interaction Dispute resolution and service improvement
Usage & gameplay logs 2 years from account closure Fraud prevention and responsible gaming monitoring
Marketing preferences Until opt-out or account closure Consent management

When data is no longer required, Hijabee securely deletes or anonymises it so that it can no longer be linked to you as an individual. Anonymised data may be retained indefinitely for statistical and analytical purposes.

08 Your Privacy Rights

As a Hijabee player, you have the following rights over your personal data. You can exercise any of these rights by contacting Hijabee support at [email protected]. All requests are processed within five business days.

Right to Access Request a copy of all personal data Hijabee holds about you.
Right to Rectification Ask us to correct any inaccurate or incomplete data.
Right to Erasure Request deletion of your data, subject to legal retention requirements.
Right to Restriction Ask us to limit how we process your data in certain circumstances.
Right to Portability Receive your data in a structured, machine-readable format.
Right to Object Object to processing based on legitimate interests or for direct marketing.
Response time: Hijabee aims to respond to all data rights requests within two business days and to complete them within five. If a request is complex, we will notify you within five days and provide an updated timeline.

09 Data Security

Hijabee takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

  • TLS encryption on all data transmitted between your device and hijabee.live.
  • AES-256 encryption for all personal data stored on Hijabee's servers.
  • Access controls: Only authorised Hijabee staff with a legitimate need can access personal data, and all access is logged and audited.
  • Two-factor authentication for all internal systems that handle personal data.
  • Regular security audits and penetration testing to identify and address vulnerabilities before they can be exploited.
  • Incident response plan: In the event of a data breach, Hijabee has a documented response plan that includes notifying affected players within 72 hours.

While Hijabee takes every reasonable precaution, no online platform can guarantee absolute security. You also play a role in keeping your account secure — use a strong, unique password for your Hijabee account and never share your login credentials with anyone.

10 Children's Privacy

Hijabee is strictly an adults-only platform. We do not knowingly collect personal data from anyone under the age of 18. Our registration process includes age verification steps designed to prevent minors from creating accounts.

If Hijabee becomes aware that personal data has been collected from a person under 18, that account will be immediately closed, all data will be deleted, and any funds will be returned to the payment source. If you believe a minor has registered on Hijabee, please contact us immediately at [email protected] so we can take prompt action.

18+ only. If you are a parent or guardian and believe your child has accessed Hijabee, contact our support team immediately. We will act within 24 hours.

11 Changes to This Policy

Hijabee may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make changes, the "Last updated" date at the top of this page will be revised. For significant changes that materially affect how we use your personal data, Hijabee will notify registered players via email at least 7 days before the changes take effect.

We encourage you to review this Privacy Policy periodically. Your continued use of the Hijabee platform after any changes take effect constitutes your acknowledgement of the updated policy. If you disagree with any changes, you may request account closure by contacting support.

12 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way Hijabee handles your personal data, please get in touch through one of the following channels:

  • Email: [email protected] — for data rights requests, privacy concerns, and general enquiries.
  • Live Chat: Available 24/7 on hijabee.live — for urgent privacy matters or account-related data questions.

For questions about responsible gaming data, visit our Responsible Gaming page. For general platform questions, the FAQ page covers most common topics. For the full legal framework governing your use of Hijabee, see our Terms and Conditions.

We're here around the clock. Hijabee's support team handles privacy requests with the same priority as payment and gameplay issues. Reach out any time — day or night.

🎰 Play with Confidence

Your Data Is Safe — Now Enjoy the Games

Now that you know exactly how Hijabee protects your privacy, create your free account and start playing Live, Fishing, Racing, Dice, and more — with fast bKash and Nagad payments.

18+ only  |  Play responsibly  |  Responsible Gaming  |  Terms & Conditions